Industry: Computer / Information Technology (Software)
Specialism: Information Technology (IT) - IT - Software / Development
ClosedOur client was established in 2013 in Singapore and the company's Group was incorporated in 1995 in Japan. With tremendous business growth, they have expanded to Singapore, Malaysia, China, Myanmar and Vietnam. The company focuses on areas: ICT (Information and Communication Technology), Telecommunications Engineering, Environment and Energy Engineering, and Management Consulting, and aims to provide excellent system & network integration services and support to The Group's companies and corporate clients in SEA.
- Project Support
- Collaborate directly with clients to define project approach, specify requirements, and review milestone progress.
- Understand client operations and business objectives.
- Propose potential solutions to enhance client operations.
- Build positive relationships with clients, exploring additional project opportunities.
- Mitigate risks by reporting any issues and proactively providing solutions to them.
- Design software applications, covering requirements gathering, system/database design, in-house development (based on the scale of the project)/management of system development by offshore IT vendors, testing/debugging, and deployment.
- Manage projects and work closely with IT vendor teams.
- Maintain and develop technical documentation.
- Plan, coordinate and conduct training for end-users on assigned systems.
- Ensure compliance with IT security standards, policies and procedures.
- System & Operational Support
- Provide technical support for systems-related setup, issues and queries.
- Collaborate with the IT vendor teams for system maintenance, troubleshooting, identification and resolution of issues.
- Maintain a high level of user satisfaction with new and existing technologies.
- Ensure continuous delivery of IT services by overseeing service level agreements with business users and monitoring IT systems' performance.
- Expect occasional after-office-hours and weekend support.
- Expect occasional domestic travel/overseas business trips based on the projects.
- Diploma/Bachelor's Degree in Computer Science, Engineering or equivalent working experience
- Familiar with software development life cycle (SDLC)
- Hands-on experience in at least one of these Programming Language: ASP.NET, Java, C/C++, C#, PHP, etc.
- Hands-on experience in at least one of these Database: Oracle, DB2, SQL Server, MySQL, etc.
- Preferably knowledge in Windows Server OS (AD, DHCP, DNS) and Linux (Redhat OS)
- Familiar with iOS or Android development/devices is preferred
- Experience in Logistics: Warehouse Management System (WMS), Electronic Data Interchange, etc. is preferred
- Experience in ERP: SAP, In-house ERP systems, etc. is preferred
- Knowledge and exposure to logistics, ERP systems and IT audit will be greatly advantageous
- Proficient in English and either Chinese or Malay is preferred, Japanese is an added advantage, to communicate with business partners/clients for business purposes.
- Good planning, analytical, problem-solving and communication skills
- Service-oriented, providing customer satisfaction for our clients
- Strong vendor, service level, and project management skills
- Demonstrate strong technical foundation and a willingness to learn new technology and approaches
- Possess leadership qualities
- Able to work as a team with other team members
- AWS and Variable bonus
- Allowance
- Medical and Dental benefits
- Annual leave, Birthday leave, etc.